 |
 |
 |
|
|
| |
Answers to common questions:
|
|
|
 |
|
| |
|
|
 |
Does BookIt sell direct to the Public? |
 |
No, all processing through our network originates as
a referral from our agents. |
|
|
|
| |
|
|
|
How does BookIt make money? |
|
BookIt charges a minimal booking fee per booking. This includes
all associated costs including merchant and bank fees.
|
|
|
|
| |
|
|
|
How is BookIt installed? |
|
Access to the BookIt system is completely web based. This means
that suppliers and agents are able to get onto the BookIt network
very easily. When you sign up to BookIt, our operations team will
create a secure user account for your business. We will load your
initial products and rates into the system. We will work with you
to define your current relationships with third parties, so that you
can access the BookIt cross selling network. You will be up and running
in no time.
|
|
|
|
| |
|
|
|
Are my customers redirected off to a booking
portal system? |
|
No! In our own experience we dislike when you are redirected to
a booking portal to complete a booking. And for suppliers this means
that the booking solution provider is promoting their own product.
The unique BookIt solution integrates 100% into your existing website.
This ensures that your customers have the best possible experience
when making bookings with you.
|
|
|
|
| |
|
|
|
How is my business information kept secure
and confidential? |
|
BookIt has created a secure environment for sensitive information,
using Secure Socket Layer (SSL) technology to encrypt all personal
information preventing it from being read during transmission over
the Internet. BookIt implements a security model that restricts access
to confidential information, protecting it so that only designated
parties have access. We allow our customers to control who within
their organisation, can access their product information. We want
you to feel confident that your personal information is protected.
Your trust and respect are our highest priority.
|
|
|
|
| |
|
|
|
Does BookIt do real-time bookings with instant
confirmation? |
|
Yes! BookIt provides information on the availability of your products,
and when available the powerful allocation system processes bookings
with instant confirmation. This includes instant processing of commissions
on cross sold products!
|
|
|
|
| |
|
|
|
What if a booking cannot be confirmed instantly? |
|
BookIt facilitates an efficient manual confirmation process between
suppliers or agents and their customers. Messages are processed by
a robust electronic messaging framework, ensuring delivery of the
message. If a message is not successfully delivered within a specified
time frame, the BookIt operations team is notified and measures are
taken to guarantee the communication is made. A full audit trail of
messages related to bookings is kept and can be reviewed easily by
suppliers, agents and customers!
|
|
|
|
| |
|
|
|
Do I pay for upgrades and new versions of
the BookIt system over time? |
|
No. The unique BookIt system ensures that over time as we continue
to improve and extend the system, your business continues to benefit.
With the pace at which technology changes it is not an option for
you, our customer, to be faced with replacing legacy systems every
few years. BookIt Ltd is your technology partner, with a long term
vision to deliver innovative technology to the tourism industry!
|
|
|
|
| |
|
|
|
How does BookIt Ltd handle cancellations and
amendments? |
|
BookIt's technology system allows suppliers and agents alike to
define the cancellation policies for their product. This includes
options for loss of a percentage of the booking, loss of a fixed amount,
loss of deposit etc, and the option to apply these different cancellation
policies depending on how close to the service date the cancellation
or amendment is made.
BookIt's cancellation and amendment system facilitates a negotiation
process for customers, and allows suppliers or agents to override
a cancellation or amendment fee in special circumstances.
|
|
|
|
| |
|
|
|
Who pays for the bank transaction fees for
taking online payments from customers? |
|
We do. BookIt's unique technology platform makes the internet marketplace
affordable for all. As a reliable and secure clearing house for online
transactions we are able to drive down the cost of bank transaction
fees. That cost saving is passed on to you, meaning that taking booking
payments online becomes affordable no matter what size your business.
|
|
|
|
| |
|
|
|
Am I able to access and maintain product data? |
|
Yes. BookIt's business web centre allows you to log in to a secure
area and access and modify your product data. The system also allows
you to create multiple login accounts for your staff.
|
|
|
|
Home
| About BookIt | Suppliers | Resellers
| Blog | Contact
|
Copyright © 2004 BookIt Limited All Rights
Reserved |
| |
|
